Patient Benefits Specialist

Talentify; Arlington Heights (IL); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

401K

Medical

Dental

Vision

HSA

Perks Program

Job summary

Talentify in Arlington Heights, IL is hiring a Patient Benefits Representative. This full-time role educates patients about insurance coverage, verifies eligibility, and helps arrange payment plans while ensuring HIPAA compliance.

Responsibilities include registering patients, collecting payments, obtaining authorizations, guiding patients to financial assistance, and coordinating with clinical and billing teams to support accurate reimbursements.

Qualifications

• High school diploma or equivalent required.
• Minimum of three years of experience in patient benefits, insurance verification, financial counseling, or revenue-cycle support.
• Proficiency with computer systems and Microsoft Office, including Word and Excel.
• Proficiency with medical terminology, insurance terminology, coding applications, and the correct use of terminology in patient, payer, provider, and billing communications.
• Ability to work accurately with detailed financial, demographic, insurance, and patient-account information.
• Ability to communicate clearly and professionally with patients, families, co-workers, providers, payers, and external resources.
• Successful completion of required e-learning courses within 90 days of assuming the position.

Responsibilities

• Educate patients about insurance coverage, benefits, co-pays, deductibles, and other financial obligations.
• Register patients and maintain accurate patient and account records.
• Obtain pre-authorizations, referrals, and eligibility confirmations; document and communicate requirements to the billing office.
• Collect co-pays and payments; reconcile accounts and prepare deposits when needed.
• Identify coverage gaps and assist patients with applications for public or charitable aid programs.
• Submit claims and monitor aging; research and resolve delays or denials; resubmit as needed to expedite payment.
• Maintain confidentiality and HIPAA compliance in all dealings.

Skills

Clear communication

Attention to detail

Professionalism

Work accuracy

Customer service mindset

Education

High school diploma

Tools

Microsoft Office

Word

Excel

Job description

Talentify in Arlington Heights, IL is hiring a Patient Benefits Representative. This full-time role educates patients about insurance coverage, verifies eligibility, and helps arrange payment plans while ensuring HIPAA compliance.

Responsibilities include registering patients, collecting payments, obtaining authorizations, guiding patients to financial assistance, and coordinating with clinical and billing teams to support accurate reimbursements.