Patient Benefits Navigator – Outreach & Enrollment

Kodiak Area Native Association; Kodiak (AK); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

401(k) match

Parental leave

Health coverage 80%

OPM options

Life insurance 2.5x

AD&D & disability

Paid time off

13 holidays

Gym membership

EAP

Tuition assistance

Leadership development

Loan repayment programs

Relocation housing help

Job summary

Kodiak Area Native Association (KANA) is seeking a Patient Benefits Coordinator to help eligible patients access alternate coverage and assistance programs. You will guide applicants through enrollment, gather documents, and follow up to ensure compliance with insurance requirements.

Work with Cerner to verify demographics, coordinate with community resources, and support patient-centered care across Alaska communities. This role emphasizes outreach, accuracy, and collaborative problem-solving.

Qualifications

• High school diploma or GED with 3 years of public-facing work experience.
• Associate’s Degree preferred.
• At least 1 year of Medicaid/Medicare and commercial insurance experience required.
• Knowledge of medical billing, HIPAA, and healthcare regulations preferred.

Responsibilities

• Screen patients for alternate resources and eligibility for Medicare, Medicaid, VA benefits, Denali Kid Care, and other programs.
• Assist patients with applications, documentation, and follow-up to enroll.
• Verifies and updates patient demographics and insurance in Cerner.
• Maintain organized tracking of screenings, applications, and follow-up.
• Connect patients to community resources and support programs.

Skills

Customer service

HIPAA compliance

Regulatory knowledge

Communication

Team collaboration

Education

Associate’s Degree (preferred)

GED or High School Diploma

Tools

Cerner

Job description

Kodiak Area Native Association (KANA) is seeking a Patient Benefits Coordinator to help eligible patients access alternate coverage and assistance programs. You will guide applicants through enrollment, gather documents, and follow up to ensure compliance with insurance requirements.

Work with Cerner to verify demographics, coordinate with community resources, and support patient-centered care across Alaska communities. This role emphasizes outreach, accuracy, and collaborative problem-solving.