Patient Benefits & Financial Care Specialist

Adventist Health; San Luis Obispo (CA); On-site; USD 34,000 - 46,000; Full time

Job summary

Adventist Health Sierra Vista is seeking a patient financial liaison responsible for verifying insurance, reviewing benefits, and collecting patient liabilities. The role emphasizes delivering a courteous, compassionate patient experience while securing accounts for discharge.

Preferred candidates have high school education or equivalent, with additional technical training or a related degree, and hospital billing experience. The position includes full-time hours and comprehensive benefits.

Qualifications

• High School Education/GED or equivalent preferred.
• Associate's/Technical Degree or equivalent combination of education/related experience preferred.
• Hospital/medical business office experience with insurance procedures and patient interaction preferred.

Responsibilities

• Educates patients on benefits and programmes, collects demographic and insurance information, and determines patient liability.
• Ensures accounts are financially secured prior to discharge through insurance verification and collection of patient responsibility.
• Notifies payers and assists in initiating authorization as needed; answers questions from patients and insurers about accounts.
• Performs other related duties as assigned.

Skills

Insurance procedures

Patient interaction

Healthcare billing

Education

High School/GED

Associate/Technical Degree

Job description

Adventist Health Sierra Vista is seeking a patient financial liaison responsible for verifying insurance, reviewing benefits, and collecting patient liabilities. The role emphasizes delivering a courteous, compassionate patient experience while securing accounts for discharge.

Preferred candidates have high school education or equivalent, with additional technical training or a related degree, and hospital billing experience. The position includes full-time hours and comprehensive benefits.