Patient Appointment Experience Specialist

Silver Pine Medical Group Plc; Sterling Heights (MI); In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

Silver Pine Medical Group Plc seeks an Patient Appointment Scheduler to manage front-line scheduling in a fast-paced clinic. You will handle calls and emails, prioritize appointments, and ensure accurate information is passed to physicians. Collaboration with staff and providers is essential to deliver timely and quality patient care.

Knowledge of medical terminology and scheduling software is helpful. A High School diploma or equivalent is required, with preference for candidates with

Competenze

• High school diploma or equivalent required.
• 1+ year of appointment scheduling or customer service experience.
• Experience in medical settings and knowledge of medical terminology preferred.
• Ability to use scheduling software and basic EHR tools.

Mansioni

• Answer calls, emails or inquiries to schedule appointments.
• Schedule patient appointments by phone with proper prioritization.
• Maintain calm, professional communication with patients and staff.
• Update cancellations, additions and rescheduling in the system.
• Coordinate with physicians and staff to meet patient needs.

Conoscenze

Customer service

Calm under pressure

Multitasking

Formazione

High School Diploma or equivalent

Associate degree preferred

Strumenti

Scheduling software

EHR systems

Descrizione del lavoro

Silver Pine Medical Group Plc seeks an Patient Appointment Scheduler to manage front-line scheduling in a fast-paced clinic. You will handle calls and emails, prioritize appointments, and ensure accurate information is passed to physicians. Collaboration with staff and providers is essential to deliver timely and quality patient care.

Knowledge of medical terminology and scheduling software is helpful. A High School diploma or equivalent is required, with preference for candidates with