Medical Appointment Scheduler - Fast-Paced Clinic

Silver Pine Medical Group; Sterling Heights (MI); On-site; USD 23,000 - 34,000; Part time

Job summary

Silver Pine Medical Group PLC in Sterling Heights, MI is seeking a Part-time Patient Appointment Scheduler. The role involves handling calls, scheduling patient appointments, and ensuring accurate information is provided to clinicians and staff.

Ideal candidates have a High School Diploma, 1+ year scheduling or customer service experience, and familiarity with scheduling systems. Medical office experience is preferred, with strong communication skills and the ability to work in a busy clinic

Qualifications

• High school diploma or equivalent required; associates degree preferred.
• Experience scheduling appointments in a medical/clinic setting.
• Proficient with scheduling software and basic computer tasks.
• Knowledge of medical terminology and health insurance basics is advantageous.
• Strong customer service and clear communication in a fast-paced environment.

Responsibilities

• Answer calls and emails to schedule patient appointments.
• Schedule new and established patients by phone, prioritizing needs.
• Provide accurate appointment information to doctors and staff.
• Maintain and update scheduling records and master calendar.
• Coordinate with staff to route calls when needed and ensure smooth flow.

Skills

Scheduling knowledge

Customer service

Medical terminology

Health insurance knowledge (preferred)

Clear communication

Education

High School Diploma or Equivalent

Associates Degree (Preferred)

Tools

Scheduling software

Word processing

Job description

Silver Pine Medical Group PLC in Sterling Heights, MI is seeking a Part-time Patient Appointment Scheduler. The role involves handling calls, scheduling patient appointments, and ensuring accurate information is provided to clinicians and staff.

Ideal candidates have a High School Diploma, 1+ year scheduling or customer service experience, and familiarity with scheduling systems. Medical office experience is preferred, with strong communication skills and the ability to work in a busy clinic