Patient Ambassador (Non-Exempt)

Mercy Co; Arkansas; On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy-Rogers is seeking a Patient Ambassador to support patient meals and related services. You will assist with meal delivery, inventory, and meal cart setup in a multidisciplinary care setting, following dietary protocols and Mercy Service Standards.

Join a caring team that values compassion and collaboration. The role offers full-time hours in a hospital environment with opportunities to grow skills in nutrition, linen, housekeeping, and supply management.

Qualifications

• Ability to communicate effectively in English, both verbally and in writing.
• Interest in learning new skills and growth in the department.

Responsibilities

• Provide patient-focused support services across meal delivery, linen, laundry, housekeeping and supply management.
• Facilitate delivery and recovery of patient meals to patient rooms or nursing units as directed.
• Assist with meal order entry using the CBORD software while following dietary protocols.
• Assist with inventory and stocking of supplies in patient support areas.
• Perform make-ready responsibilities for patient meal supplies and delivery carts.

Skills

English communication

Education

High School Diploma or Equivalent

Job description

Find your calling at Mercy!

Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. The Patient Ambassador facilitates the delivery and recovery of patient meals to designated patient rooms or the nursing unit as directed. Assists with meal order entry via the CBORD software program while following dietary protocols and regulations for ordered diets. Assists with the inventory and stocking of supplies in patient support areas. Assists with make-ready responsibilities for patient meal supplies such as delivery carts and related tabletop items. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Patient Ambassador

Full Time

Mercy-Rogers

MINIMUM REQUIRED

• Certifications: Food Handlers within 90 days of hire.
• Other skills & knowledge: Able to communicate effectively in English, both verbally and in writing.
• Interest in learning new skills and growth of your role in the department.

PREFERRED

• Education: High School Diploma or Equivalent.
• Other skills & knowledge: (skills, knowledge, abilities)
• Additional languages preferred.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.