Patient Ambassador at Mercy South

Mercy; United States; On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Tuition assistance

Retirement plan

Job summary

Mercy seeks a Patient Ambassador to support patient-focused services across food, nutrition, linen, laundry, housekeeping and supply management. Under supervision, you will help ensure smooth operations and patient satisfaction while maintaining Mercy standards.

The role emphasizes effective English communication, a willingness to learn new skills, and collaboration with a multidisciplinary team to deliver high-quality care.

Qualifications

• Ability to communicate effectively in English, both verbally and in writing.
• Interest in learning new skills and growing role within the department.

Responsibilities

• Provide patient-focused support across food, nutrition, linen, laundry, housekeeping and supply management.
• Operate TUG robots at applicable locations to deliver supplies and meals to nursing units.

Skills

Effective English communication

Education

Highschool Diploma or equivalent

Job description

Find your calling at Mercy! Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. At applicable locations, the Patient Ambassador operates TUG robots for the delivery and exchange of supplies and patient meals to the nursing unit. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

MINIMUM REQUIRED

Other skills & knowledge: Able to communicate effectively in English, both verbally and in writing. Interest in learning new skills and growth of your role in the department.

PREFERRED Education: Highschool Diploma or Equivalent Other skills & knowledge: (skills, knowledge, abilities) Additional languages preferred.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
• Join a caring, collaborative team where your voice matters.
• At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
• As we grow, you'll grow with us.

Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy. Click Here to Learn More about Mercy