Patient Ambassador, Full Time (36 hrs)

Mercy Co; Missouri; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Tuition support

Matched retirement plan

Paid time off

Job summary

Mercy is seeking a Patient Ambassador to support patient-focused services across food and nutrition, linen, laundry, housekeeping, and supply management. You will deliver meals to patient rooms, assist with meal orders in CBORD, and help stock supplies in patient areas while adhering to dietary protocols and Mercy standards.

The role emphasizes collaboration within a multidisciplinary team, growth opportunities, and a mission-driven environment designed to enhance patient care and satisfaction

Qualifications

• Must communicate effectively in English, verbally and in writing.
• Food Handlers certification within 90 days of hire.
• Interest in learning new skills and growth of your role in the department.

Responsibilities

• Deliver and recover patient meals to designated patient rooms or nursing units.
• Assist with meal order entry via the CBORD software program.
• Assist with inventory and stocking of supplies in patient support areas.
• Assist with make-ready responsibilities for patient meal supplies such as delivery carts and related tabletop items.
• Follow dietary protocols and Mercy Service Standards.

Skills

Communication skills

Willingness to learn

Education

High School Diploma or equivalent

Job description

Find your calling at Mercy!

Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. The Patient Ambassador facilitates the delivery and recovery of patient meals to designated patient rooms or the nursing unit as directed. Assists with meal order entry via the CBORD software program while following dietary protocols and regulations for ordered diets. Assists with the inventory and stocking of supplies in patient support areas. Assists with make-ready responsibilities for patient meal supplies such as delivery carts and related tabletop items. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

MINIMUM REQUIRED
Experience:

Certifications: Food Handlers within 90 days of hire.

Other skills & knowledge:

Able to communicate effectively in English, both verbally and in writing.
Interest in learning new skills and growth of your role in the department.

PREFERRED
Education: High School Diploma or Equivalent.

Other skills & knowledge:
(skills, knowledge, abilities)
Additional languages preferred.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.