Patient Advocate & Scheduling Specialist

Medrisk Llc; California; In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

MedRisk Llc. is seeking a Patient Advocate to schedule patients, coordinate with Adjusters and Nurse Case Managers, and deliver a high-quality customer experience. The role emphasizes empathy, accuracy, and teamwork to support patients and clients.

The position requires strong organizational skills, the ability to multitask in a fast-paced environment, and a commitment to excellent service. Bachelor's degree preferred and experience with MS Word, Excel, and Outlook is expected.

Competenze

• Bachelor's Degree preferred.
• Self-motivated and able to take initiative.
• Strong work ethic and dependable.
• Ability to multi-task in a fast-paced environment and work independently.
• Detail oriented with solid time management and organizational skills.
• Ability to think critically and solve problems.

Mansioni

• Make outbound calls to schedule patients in a timely manner to meet internal and external metrics.
• Understand MedRisk's interdepartmental procedures and comply with them.
• Meet department goals for quality and quantity of work input.
• Complete special projects or tasks as assigned by the supervisor.
• Provide best in class customer service to all callers.
• Work on cases that require investigation for missing information necessary for scheduling initial evaluations.

Conoscenze

Self-motivated

Strong work ethic

Multi-tasking

Detail oriented

Time management

Critical thinking

Formazione

Bachelor's Degree preferred

Strumenti

MS Word

Excel

Outlook

Descrizione del lavoro

MedRisk Llc. is seeking a Patient Advocate to schedule patients, coordinate with Adjusters and Nurse Case Managers, and deliver a high-quality customer experience. The role emphasizes empathy, accuracy, and teamwork to support patients and clients.

The position requires strong organizational skills, the ability to multitask in a fast-paced environment, and a commitment to excellent service. Bachelor's degree preferred and experience with MS Word, Excel, and Outlook is expected.