Patient Advocate Representative – Call Center (Remote)

CCS Medical, Inc.; United States; Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off (vacation and holidays)

Ongoing training and professional development

Wellness programs and mental health support

Job summary

CCS Medical, Inc. is seeking a Patient Advocate Representative I to support patient care in a dynamic environment. This role involves handling customer inquiries, processing authorizations, and maintaining documentation for patient services. Candidates should have a high school diploma and customer service experience. CCS offers a competitive salary, comprehensive benefits including medical and 401(k) with company match, and options for remote or hybrid work arrangements, promoting work-life balance.

Qualifications

• Minimum high school diploma or GED equivalent.
• Customer service experience preferred.
• Proficient computer literacy.

Responsibilities

• Obtains and processes authorizations for reorders.
• Resolve patient issues via phone and document processing.
• Ensure patients have required medical documentation.

Skills

Customer Service Experience

Attention to Detail

Communication Skills

Organizational Skills

Education

High School diploma or GED equivalent

Tools

Computer literacy

Job description

CCS Medical, Inc. is seeking a Patient Advocate Representative I to support patient care in a dynamic environment. This role involves handling customer inquiries, processing authorizations, and maintaining documentation for patient services. Candidates should have a high school diploma and customer service experience. CCS offers a competitive salary, comprehensive benefits including medical and 401(k) with company match, and options for remote or hybrid work arrangements, promoting work-life balance.