Patient Admissions & Registration Specialist

North Knoxville Medical Center; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

The Admitting Clerk at North Knoxville Medical Center handles patient admissions and registrations, verifies insurance, and provides financial counseling with a focus on accuracy and service. The role supports patient safety, follows facility policies, and ensures compliant documentation throughout the admission process.

Responsibilities include entering data into registration systems, verifying coverage, explaining ABNs, counseling self-pay patients, and coordinating with nursing and ancillary

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Register patients accurately and obtain signatures on consent and authorization forms.
• Verify insurance coverage and determine plan codes for billing and prompt payment.
• Explain ABNs and financial documents to patients and families as required.
• Counsel self-pay patients on costs, payment options, and available resources.
• Secure and log patient valuables and maintain proper tracking.
• Read physician orders to determine registration processes and update orders accordingly.

Skills

Interpersonal skills

Communication skills

Registration systems

Insurance verification

Confidentiality

Attention to detail

Multitasking

Job description

The Admitting Clerk at North Knoxville Medical Center handles patient admissions and registrations, verifies insurance, and provides financial counseling with a focus on accuracy and service. The role supports patient safety, follows facility policies, and ensures compliant documentation throughout the admission process.

Responsibilities include entering data into registration systems, verifying coverage, explaining ABNs, counseling self-pay patients, and coordinating with nursing and ancillary