Patient Access & Admissions Specialist

CHS Career Site; Powell (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

CHS Career Site in Powell, TN is seeking an Admitting Clerk to facilitate patient admission and registration, ensuring accurate documentation, insurance verification, and clear financial counseling. The role emphasizes strong customer service, patient safety, and compliance with facility policies and regulatory requirements, with focus on timely service and teamwork.

Responsibilities include verifying coverage, explaining ABNs, assisting with bed assignments, operating the multi-line phone

Qualifications

• 0-2 years admissions, customer service and/or public relations experience.
• 1-2 years healthcare setting experience preferred.

Responsibilities

• Registers patients accurately in registration system and obtains consent/authorization signatures.
• Verifies insurance coverage and identifies plan codes for correct billing.
• Explains ABNs and other legal/financial documents to patients and families.
• Counsels self-pay patients on costs, payment options, and financial resources.
• Secures and logs patient valuables for safekeeping.
• Places patient armbands and ensures correct patient identification.
• Reads physician orders for registration and ensures correct order entry.
• Notifies departments/physicians of arrivals and follows up on delays.

Skills

Interpersonal skills

Customer service

Communication

Multitasking

Attention to detail

Privacy/confidentiality

Job description

CHS Career Site in Powell, TN is seeking an Admitting Clerk to facilitate patient admission and registration, ensuring accurate documentation, insurance verification, and clear financial counseling. The role emphasizes strong customer service, patient safety, and compliance with facility policies and regulatory requirements, with focus on timely service and teamwork.

Responsibilities include verifying coverage, explaining ABNs, assisting with bed assignments, operating the multi-line phone