Patient Admissions Specialist

franklinmedicalcenter; Winnsboro (LA); On-site; USD 17,000 - 23,000; Part time

Job summary

Franklin Medical Center is seeking an Admission Clerk to register patients, verify insurance, and collect necessary information for hospital admissions. You will serve as a key contact for patients, visitors, and staff, ensuring accurate data entry into the EHR system and adherence to hospital procedures.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment while maintaining patient confidentiality and professional decorum.

Qualifications

• High school diploma or equivalent preferred.
• Experience in hospital, medical office, or customer service preferred.
• Proficient with EHR systems and Microsoft Office.
• Ability to maintain confidentiality per HIPAA.
• Strong attention to detail and accuracy.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Register new patients and update existing patient records in the hospital’s EHR system.
• Interview patients or representatives to obtain required personal, medical and insurance information.
• Notify emergency personnel or nursing staff of urgent cases.
• Report infectious disease signs to nursing or clinical staff per infection control policies.
• Verify and enter patient demographics, insurance info, and medical details.
• Collect and process forms, signatures, and consent documents.
• Prepare patient identification materials like wrist bands and records.
• Explain hospital policies, admission procedures, and patient rights.
• Collect, assemble, and forward admission documents to appropriate department.
• Collect co-pays, deductibles, and other fees; issue receipts.
• Schedule patient admissions and coordinate with departments.
• Maintain confidentiality and HIPAA compliance.
• Answer phones and direct calls to departments.
• Maintain a clean workstation and sanitize as required.
• Monitor and replenish office and patient admission supplies.
• Report unsafe conditions or hazards to supervisor.
• Assist with training new admission clerks.
• Attend workshops as approved.
• Report disturbances to supervisors and security per safety protocols.
• Notify Admission Supervisor of issues affecting patient flow or service quality.
• All other duties as assigned.

Skills

Communication skills

Interpersonal skills

Patient interaction

Attention to detail

Data entry

Reading & writing

Multitasking

Organization

HIPAA compliance

EHR proficiency

MS Office

Education

High school diploma or equivalent

Tools

EHR software

Microsoft Office

Job description

Franklin Medical Center is seeking an Admission Clerk to register patients, verify insurance, and collect necessary information for hospital admissions. You will serve as a key contact for patients, visitors, and staff, ensuring accurate data entry into the EHR system and adherence to hospital procedures.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment while maintaining patient confidentiality and professional decorum.