Patient Admissions & Intake Specialist

Turkey Creek Medical Center; Knoxville (TN); On-site; USD 22,000 - 30,000; Full time

Job summary

Turkey Creek Medical Center is seeking an Admissions Coordinator to streamline the intake and admission process for patients referred to the facility, collaborating with physicians, care managers, and referral sources to gather information and verify insurance.

You will coordinate pre-admission and admission workflows, ensure regulatory compliance, maintain accurate documentation, and support smooth transitions into care for patients and providers.

Qualifications

• 0-1 years of admissions/intake/referral coordination experience in a healthcare setting preferred.
• 1-3 years of experience with insurance verification and authorization preferred.
• Knowledge of patient intake and admissions processes.

Responsibilities

• Coordinate the intake and referral process for patient admissions, collecting necessary demographic, clinical, and insurance information.
• Assist in determining appropriateness of admission in collaboration with clinical team members and based on established criteria.
• Facilitates the completion of required admission and insurance forms, ensuring accuracy and regulatory compliance.
• Maintains timely and accurate documentation of referral activity, admission decisions, and communication with stakeholders.
• Provides updates to internal teams and referring partners regarding admission status and timelines.
• Supports planning for discharge or aftercare by sharing relevant patient information with the multidisciplinary care team.
• Ensures compliance with all regulatory and accreditation standards for the pre-admission, admission, and post-admission processes.
• Resolves routine issues related to data entry, insurance verification, or referral tracking; escalates complex issues to leadership as needed.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Patient intake

Insurance verification

Interpersonal skills

Time management

Data accuracy

HIPAA compliance

Education

BLS - Basic Life Support

Tools

Microsoft Office

Electronic intake systems

Job description

Turkey Creek Medical Center is seeking an Admissions Coordinator to streamline the intake and admission process for patients referred to the facility, collaborating with physicians, care managers, and referral sources to gather information and verify insurance.

You will coordinate pre-admission and admission workflows, ensure regulatory compliance, maintain accurate documentation, and support smooth transitions into care for patients and providers.