Care Access & Admissions Coordinator

Community Health Systems, Inc.; Knoxville (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Community Health Systems, Inc. in Knoxville seeks an Admissions Coordinator to streamline intake and admission for referred patients, coordinating with physicians, care managers, and insurers to gather demographics, verify coverage, and support smooth transitions into care.

This role emphasizes regulatory compliance, accurate documentation, and collaboration with the care team to keep admission timelines on track and ensure a positive patient and provider experience.

Qualifications

• Knowledge of patient intake and admissions processes.
• Familiarity with insurance verification and documentation requirements.
• Understanding of HIPAA and patient confidentiality practices.

Responsibilities

• Coordinates the intake and referral process for patient admissions, collecting necessary demographic, clinical, and insurance information.
• Assists in determining appropriateness of admission in collaboration with clinical team members and based on established criteria.
• Facilitates the completion of required admission and insurance forms, ensuring accuracy and regulatory compliance.
• Maintains timely and accurate documentation of referral activity, admission decisions, and communication with stakeholders.
• Provides updates to internal teams and referring partners regarding admission status and timelines.
• Supports planning for discharge or aftercare by sharing relevant patient information with the multidisciplinary care team.
• Ensures compliance with all regulatory and accreditation standards for the pre-admission, admission, and post-admission processes.
• Resolves routine issues related to data entry, insurance verification, or referral tracking; escalates complex issues to leadership as needed.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Patient intake processes

Insurance verification

Communication

Time management

Data accuracy

HIPAA compliance

Microsoft Office

Electronic intake systems

Job description

Community Health Systems, Inc. in Knoxville seeks an Admissions Coordinator to streamline intake and admission for referred patients, coordinating with physicians, care managers, and insurers to gather demographics, verify coverage, and support smooth transitions into care.

This role emphasizes regulatory compliance, accurate documentation, and collaboration with the care team to keep admission timelines on track and ensure a positive patient and provider experience.