Patient Admissions & Insurance Registration Specialist

OU Health; Oklahoma City (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

401(k)

Medical and dental plans

Benefits package

Job summary

OU Health is seeking a University of Oklahoma Medical Center Edmond- (Day)-Registrar (PRN) to support patient registration and insurance verification across the Admitting department. The role emphasizes accurate charting, complex insurance processing, and handling patient concerns with professionalism.

Responsibilities include interviewing patients, verifying coverage, securing necessary authorizations, and assisting in training new staff.

Qualifications

• 3+ years of hospital registration experience.
• Strong communication and customer service skills.
• Proficient in registration systems and insurance processes.
• Ability to train and mentor peers.
• Familiarity with QA and reporting standards.

Responsibilities

• Interview patients to obtain account information and verify insurance.
• Ensure charts are complete and accurate.
• Verify insurance and obtain pre-certification/authorization.
• Calculate and collect patient liable amounts.
• Secure signatures for treatment and billing.
• Explain policies regarding services and payments.
• Process registration paperwork and charts.
• Welcome patients and family members professionally.
• Research patient visit history and assign coverages.
• Prepare daily deposits and maintain cash drawer integrity.
• Register and admit patients after hours.
• Escort patients or arrange escorts as needed.
• Attend mandatory training sessions.
• Handle complex insurance verifications and pre-authorizations.
• Resolve patient concerns and escalations.
• Assist in training and mentoring staff.
• Monitor registration accuracy and productivity.
• Collaborate with clinical departments for smooth flow.
• Maintain compliance with policies and procedures.
• Support special projects and reporting as needed.

Skills

Communication

Customer service

Problem solving

Registration systems

Insurance processes

Mentoring

QA & reporting

Education

High School Diploma or GED

Job description

OU Health is seeking a University of Oklahoma Medical Center Edmond- (Day)-Registrar (PRN) to support patient registration and insurance verification across the Admitting department. The role emphasizes accurate charting, complex insurance processing, and handling patient concerns with professionalism.

Responsibilities include interviewing patients, verifying coverage, securing necessary authorizations, and assisting in training new staff.