Patient Access & Registration Specialist

Drh-Health-1; Duncan (OK); On-site; USD 19,000 - 25,000; Full time

Job summary

DRH Health in Duncan, OK is seeking a Patient Registrar to manage admissions and registrations across hospital departments. You will greet patients, verify demographics, obtain consent signatures, and coordinate with the PBX for calls.

The role requires excellent organization, multitasking, and customer service skills. You will verify insurance, assist with financial counseling, and ensure HIPAA confidentiality while handling cash drawer duties.

Qualifications

• High school diploma or equivalent.
• At least one year of customer service experience.
• Excellent telephone etiquette and customer service skills.
• Basic computer skills and ability to send/receive email.
• Familiarity with Electronic Health Record systems preferred.
• Medical and insurance experience a plus.

Responsibilities

• Appropriately meets and greets all patients and guests and initiates the check-in process.
• Verifies patient demographics and updates the patient’s medical record with confidentiality.
• Obtains signatures on General Consent form, Important Message from Medicare, and MOON forms.
• Performs switchboard duties and routes calls as needed.
• Verifies insurance coverage and benefits; assists with financial counseling.
• Balances cash drawer and performs cashiering duties.
• Adheres to HIPAA and maintains professional conduct at all times.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

PBX system

Electronic Health Records (EHR) systems

Email communication

Job description

DRH Health in Duncan, OK is seeking a Patient Registrar to manage admissions and registrations across hospital departments. You will greet patients, verify demographics, obtain consent signatures, and coordinate with the PBX for calls.

The role requires excellent organization, multitasking, and customer service skills. You will verify insurance, assist with financial counseling, and ensure HIPAA confidentiality while handling cash drawer duties.