Patient Admissions Coordinator | Healthcare Scheduling

VNAcare; Worcester (MA); On-site; USD 38,000 - 48,000; Full time

Job summary

VNA Care in Worcester, MA is seeking a motivated customer service-focused professional to support referrals from physicians, case managers, hospitals, and patients. You will handle data collection to accept referrals and make welcome calls, ensuring a smooth intake process.

The role emphasizes excellent English communication, clerical accuracy, and proficiency with Excel and Microsoft Office in a healthcare setting.

Qualifications

• Minimum of 1 year working in a health care environment preferred.
• Strong customer service background via telephonic communications required.
• Strong clerical and computer skills required including data entry, working knowledge of office machines, phones and filing systems.
• Experience using Excel preferred.
• Must have excellent written and verbal communications skills and strong command of the English language.

Responsibilities

• Provide exceptional customer service for internal and external customers including referral sources.
• Gather all needed data to accept a referral.
• Make welcome calls.

Skills

Customer service

Data entry

Telephonic communication

English language proficiency

Office equipment proficiency

Tools

Excel

Microsoft Office Suite

Job description

VNA Care in Worcester, MA is seeking a motivated customer service-focused professional to support referrals from physicians, case managers, hospitals, and patients. You will handle data collection to accept referrals and make welcome calls, ensuring a smooth intake process.

The role emphasizes excellent English communication, clerical accuracy, and proficiency with Excel and Microsoft Office in a healthcare setting.