Admissions Concierge Scheduler - Healthcare Scheduling

VITAS Healthcare; Walnut Creek (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

VITAS Healthcare is seeking an Admissions Coordinator to manage new referrals, coordinate appointments, and provide concierge-level service to patients and referral sources. The role requires strong communication, data integrity, and ability to work with cross-functional teams in a fast-paced healthcare setting.

Daily tasks include scheduling, coordinating with the Admissions team, and ensuring timely admissions while maintaining accurate records.

Qualifications

• Requires strong communication and collaboration across teams.
• Experience in medical terminology or medical office/call center is preferred.
• Typing speed of at least 45 wpm and proficiency with office software.
• Ability to manage multiple tasks and adapt to a fast-paced environment.

Responsibilities

• Process new referrals aligning with management and intake processes.
• Offer same-day or closely scheduled appointments to patients/referral sources.
• Participate in daily staffing and scheduling discussions with Admissions leadership.
• Maintain accurate data in scheduling tools and systems.

Skills

Communication

Concierge service

Scheduling

Data entry

Cisco Phone System

Multi-tasking

Education

High school diploma or equivalent

Tools

Cisco Phone System

Scheduling tools

Automated systems/software

Job description

VITAS Healthcare is seeking an Admissions Coordinator to manage new referrals, coordinate appointments, and provide concierge-level service to patients and referral sources. The role requires strong communication, data integrity, and ability to work with cross-functional teams in a fast-paced healthcare setting.

Daily tasks include scheduling, coordinating with the Admissions team, and ensuring timely admissions while maintaining accurate records.