Patient Admissions Concierge

Horizon Health Corporation; California; On-site; USD 25,000 - 36,000; Full time

Job summary

Horizon Health Corporation seeks an Admission Coordinator to manage the front desk, verify insurances, obtain signatures for admitting paperwork, and process all admitting forms. You will interface with Intake, patients, and nursing units in a busy hospital setting.

Essential skills include insurance verification, strong communication, multitasking, and customer service orientation, with CPR/BLS certification preferred.

Qualifications

• High School Diploma required.
• Experience verifying insurance required.
• 1–3 years in admissions or related department required.
• Phone/switchboard and typing/computer skills required.
• Professional interactions with individuals, customer service focus, strong communication, multitasking and problem solving.
• BLS CPR required.

Responsibilities

• Verify insurances online and by phone; explain eligibility, co-pays, deductibles, and pre-existing terms.
• Answer the switchboard professionally; direct calls to the appropriate department.
• Conduct admission processes with patients/families; obtain signatures and distribute forms.
• Document Patient Rights Booklet and Advance Directive information.
• Maintain census data and enter admission/discharge information in the computer system.
• Greet the public and direct to appropriate staff; handle mail and equipment upkeep.

Skills

Phone / switchboard

Typing / computer skills

Customer service

Multi-tasking / problem solving

BLS CPR

Education

High School Diploma

Job description

Horizon Health Corporation seeks an Admission Coordinator to manage the front desk, verify insurances, obtain signatures for admitting paperwork, and process all admitting forms. You will interface with Intake, patients, and nursing units in a busy hospital setting.

Essential skills include insurance verification, strong communication, multitasking, and customer service orientation, with CPR/BLS certification preferred.