Patient Admissions & Billing Specialist (Part-Time)

University of Washington Medical Center; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

UW Medical Center – Montlake is seeking a Patient Services Specialist 2 for the Admitting Department. This 50% FTE daytime role focuses on streamlining patient admissions, transfers, and discharges while delivering courteous service.

You will verify demographics and insurance details, determine eligibility, obtain approvals, collect co-pays, and support families with confidential, compassionate care in a fast-paced hospital setting.

Qualifications

• High School graduation or equivalent.
• One year of healthcare or administrative experience.
• Equivalent education/experience may substitute for required qualifications.

Responsibilities

• Register patients and verify, collect, and update demographic and financial information.
• Determine eligibility for care, assign payor plans, and verify insurance benefits for emergency and planned services.
• Obtain authorizations and necessary signatures for consents; complete Medicare as a Secondary Payor forms; collect co-pays or patient liabilities.
• Respond to patient inquiries and provide directions within the medical center.
• Assist patients and families via phone and in person while maintaining confidentiality of patient information.
• Triage phone calls to clinical staff and gather necessary info for return calls or emergencies.
• Communicate with patients, providers, and external agencies regarding financial arrangements, protocols, billing procedures, and insurance coverage.
• Assist patients in completing paperwork, including insurance forms.
• May coordinate death procedures and handle documentation.
• Participate in testing or implementing new systems or processes.
• Advocate for patients and families, helping them connect with appropriate staff and safeguarding privacy.

Job description

UW Medical Center – Montlake is seeking a Patient Services Specialist 2 for the Admitting Department. This 50% FTE daytime role focuses on streamlining patient admissions, transfers, and discharges while delivering courteous service.

You will verify demographics and insurance details, determine eligibility, obtain approvals, collect co-pays, and support families with confidential, compassionate care in a fast-paced hospital setting.