Patient Admissions & Access Coordinator

Partner's Healthcare; Salem (MA); On-site; USD 26,000 - 39,000; Part time

Job summary

Mass General Brigham seeks an admission coordinator to ensure smooth inpatient and outpatient admissions, collect patient information, and communicate hospital policies. You will interview patients or representatives and input data into the admissions system.

The role involves distributing information to ancillary departments and participating in CQI activities to improve performance. On-site work at the hospital location is required.

Qualifications

• Ability to read, write and speak English required (additional languages a plus).
• Effective interpersonal skills.
• Analytical ability for numbers and situations.
• Ability to type 40 wpm.
• Familiarity with medical billing; managed care and other medical insurance.
• Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting.
• Previous experience or training in customer service required.
• Associate Degree in business or related field preferred.

Responsibilities

• Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures.
• Ensures that the patient information is collected and that patients are aware of hospital policies and procedures.
• Interviews incoming patient or representatives and enters information required for admission into computer database.
• Distributes appropriate information to ancillary departments.
• Participates in performance improvement and CQI activities.

Skills

English proficiency

Interpersonal skills

Analytical thinking

Typing 40 wpm

Medical billing

Office experience

Customer service experience

Education

Associate Degree in business or related field

Job description

Mass General Brigham seeks an admission coordinator to ensure smooth inpatient and outpatient admissions, collect patient information, and communicate hospital policies. You will interview patients or representatives and input data into the admissions system.

The role involves distributing information to ancillary departments and participating in CQI activities to improve performance. On-site work at the hospital location is required.