Evening Health Unit Coordinator — Patient Flow

Mass General Brigham; Somerville (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham in Somerville, MA is seeking an Administrative Support professional to assist unit-based and hospital-wide clinicians and staff. You will serve as the liaison with patients, visitors and the care team, organize priorities, protect confidentiality, and help manage daily patient flow, admissions, discharges and transfers.

The role requires solid MS Office skills, familiarity with medical terminology, and the ability to coordinate scheduling and communications.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree in related field preferred.
• 2+ years of administrative support experience required.
• Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing).
• Proficiency in MS Office and basic digital typing.
• Familiarity with medical terminology.

Responsibilities

• Greet patients and visitors and provide professional service.
• Prioritize, organize and manage information at the central nursing station and unit.
• Schedule consultations, tests, and patient transport.
• Enter admissions, discharges and transfers into the electronic medical record.
• Coordinate with ancillary services for equipment and supplies.
• Support payroll or scheduling duties as needed.

Skills

Strong verbal & written communication

Interpersonal skills

Time management

Proficiency in MS Office

Medical terminology knowledge

Phone and receptionist skills

Education

High School Diploma or Equivalent

Associate's Degree in related field preferred

Tools

MS Office Suite

EMR systems

Job description

Mass General Brigham in Somerville, MA is seeking an Administrative Support professional to assist unit-based and hospital-wide clinicians and staff. You will serve as the liaison with patients, visitors and the care team, organize priorities, protect confidentiality, and help manage daily patient flow, admissions, discharges and transfers.

The role requires solid MS Office skills, familiarity with medical terminology, and the ability to coordinate scheduling and communications.