Patient Admin Specialist-Pleasanton, CA

Adecco US, Inc.; Pleasanton (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401K plan

Commuter benefits

EAP program

Paid leave (Sick/Holiday)

Job summary

Adecco Healthcare is seeking a Patient Administrative Specialist to support a busy outpatient clinic in Pleasanton, CA. The role focuses on coordinating new patient appointments and surgical scheduling, while maintaining patient records and ensuring HIPAA compliance.

The ideal candidate brings 4+ years of healthcare surgery scheduling experience, strong medical terminology knowledge, and proficiency in EPIC and MS Office. This on-site position offers robust benefits and competitive pay.

Qualifications

• High school diploma or GED required.
• 4+ years of healthcare experience as a surgery scheduler in a hospital, medical or dental office, nursing facility, or similar setting.
• Strong knowledge of medical terminology.
• Expert-level computer skills, including Windows, Microsoft Word, and Excel.
• Experience with EPIC or other patient database systems.
• Excellent communication, organization, problem-solving, and customer service skills.
• Ability to work independently, prioritize tasks, and remain calm in a fast-paced environment.
• Strong attention to detail and commitment to patient confidentiality.

Responsibilities

• Coordinate new patient appointments and manage surgical scheduling.
• Schedule surgery cases, including orthopedic and spine procedures.
• Support front office operations and daily clinic administrative functions.
• Collaborate with physicians, nurses, providers, and clinical staff.
• Maintain accurate patient records and scheduling information.
• Provide exceptional customer service while addressing patient questions and concerns.
• Manage multiple priorities, resolve scheduling issues, and meet deadlines.
• Protect confidential patient information in accordance with HIPAA requirements.

Skills

Communication skills

Organization

Problem solving

Customer service

Attention to detail

Independent work

Multitasking

Education

High school diploma or GED

Tools

EPIC

Microsoft Word

Microsoft Excel

Windows OS

Job description

NOW HIRING: Patient Administrative Specialist – Surgery Scheduling | Pleasanton, CA

Are you an experienced healthcare professional with a passion for patient care, organization, and surgical coordination? Adecco Healthcare is looking for a skilled Patient Administrative Specialist to support a busy outpatient clinic and help ensure a seamless experience for patients, providers, and clinical staff!

Pay Rate: $30–$35 per hour

Location: Pleasanton, California

Dress Code: Black scrubs

WHAT YOU'LL DO

• Coordinate new patient appointments and manage surgical scheduling.
• Schedule surgery cases, including orthopedic and spine procedures.
• Support front office operations and daily clinic administrative functions.
• Collaborate with physicians, nurses, providers, and clinical staff.
• Maintain accurate patient records and scheduling information.
• Provide exceptional customer service while addressing patient questions and concerns.
• Manage multiple priorities, resolve scheduling issues, and meet deadlines.
• Protect confidential patient information in accordance with HIPAA requirements.

WHAT WE'RE LOOKING FOR

• High school diploma or GED required.
• 4+ years of healthcare experience as a surgery scheduler in a hospital, medical or dental office, nursing facility, or similar setting.
• Strong knowledge of medical terminology.
• Expert-level computer skills, including Windows, Microsoft Word, and Excel.
• Experience with EPIC or other patient database systems.
• Excellent communication, organization, problem-solving, and customer service skills.
• Ability to work independently, prioritize tasks, and remain calm in a fast-paced environment.
• Strong attention to detail and commitment to patient confidentiality.

PREFERRED QUALIFICATIONS

• Experience in an orthopedic clinic.
• Experience scheduling orthopedic and spine surgery cases using EPIC.
• Associate's or bachelor's degree, preferably in a healthcare-related field.

• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria

Pay Details: $30.00 to $35.00 per hour

• Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.