Surgery Scheduler – Orthopedic/Spine Patient Care

Adecco US, Inc.; Pleasanton (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401K plan

Commuter benefits

EAP program

Paid leave (Sick/Holiday)

Job summary

Adecco Healthcare is seeking a Patient Administrative Specialist to support a busy outpatient clinic in Pleasanton, CA. The role focuses on coordinating new patient appointments and surgical scheduling, while maintaining patient records and ensuring HIPAA compliance.

The ideal candidate brings 4+ years of healthcare surgery scheduling experience, strong medical terminology knowledge, and proficiency in EPIC and MS Office. This on-site position offers robust benefits and competitive pay.

Qualifications

• High school diploma or GED required.
• 4+ years of healthcare experience as a surgery scheduler in a hospital, medical or dental office, nursing facility, or similar setting.
• Strong knowledge of medical terminology.
• Expert-level computer skills, including Windows, Microsoft Word, and Excel.
• Experience with EPIC or other patient database systems.
• Excellent communication, organization, problem-solving, and customer service skills.
• Ability to work independently, prioritize tasks, and remain calm in a fast-paced environment.
• Strong attention to detail and commitment to patient confidentiality.

Responsibilities

• Coordinate new patient appointments and manage surgical scheduling.
• Schedule surgery cases, including orthopedic and spine procedures.
• Support front office operations and daily clinic administrative functions.
• Collaborate with physicians, nurses, providers, and clinical staff.
• Maintain accurate patient records and scheduling information.
• Provide exceptional customer service while addressing patient questions and concerns.
• Manage multiple priorities, resolve scheduling issues, and meet deadlines.
• Protect confidential patient information in accordance with HIPAA requirements.

Skills

Communication skills

Organization

Problem solving

Customer service

Attention to detail

Independent work

Multitasking

Education

High school diploma or GED

Tools

EPIC

Microsoft Word

Microsoft Excel

Windows OS

Job description

Adecco Healthcare is seeking a Patient Administrative Specialist to support a busy outpatient clinic in Pleasanton, CA. The role focuses on coordinating new patient appointments and surgical scheduling, while maintaining patient records and ensuring HIPAA compliance.

The ideal candidate brings 4+ years of healthcare surgery scheduling experience, strong medical terminology knowledge, and proficiency in EPIC and MS Office. This on-site position offers robust benefits and competitive pay.