Patient Admin Specialist

TEKsystems; Newark (CA); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Life Insurance

Disability Insurance

HSA

Time Off

Job summary

TEKsystems in Newark, CA is seeking a Patient Admin Specialist to support Urologic Oncology and Thoracic Oncology departments. This fully onsite role handles appointment coordination, referrals, and patient prep for visits and procedures.

You will answer calls, collect insurance information, and ensure accurate scheduling while maintaining a high level of customer service in a fast-paced medical office environment.

Qualifications

• Experience scheduling patient appointments in a healthcare setting.
• Strong multitasking and organizational skills.
• Excellent communication and customer service skills.
• Ability to manage a high volume of calls and work effectively from multiple queues.
• Experience tracking patient information and maintaining accurate records.
• Strong time management skills and attention to detail.
• Comfortable working in a fast-paced medical office environment.

Responsibilities

• Answer and return incoming new patient calls in a professional and friendly manner.
• Manage multiple incoming calls while maintaining a positive patient experience.
• Enter and process new patient referrals.
• Send new patient welcome emails and required intake paperwork.
• Collect and verify patient insurance information prior to scheduled appointments.
• Monitor and triage calls from work queues.
• Provide patients with instructions to help them prepare for appointments, examinations, and procedures.
• Confirm patient appointments and communicate important appointment details.
• Resolve scheduling conflicts and make necessary appointment adjustments.
• Maintain accurate patient scheduling and documentation records.

Skills

Scheduling patient appointments

Multitasking

Communication

Call handling

Patient records

Time management

Medical office environment

Job description

Patient Admin Specialist

Location: Newark, CA (Fully Onsite)

Pay Rate: $35/hr

Schedule: Monday through Friday, 8:00 AM to 5:00 PM

About the Opportunity

We are seeking a Patient Admin Specialist to support the Urologic Oncology (Uro-Oncology) and Thoracic Oncology departments. This role is ideal for someone who enjoys working with patients, thrives in a fast-paced healthcare environment, and is passionate about delivering excellent customer service.

As a key member of the team, you will be responsible for coordinating new patient appointments, assisting with referrals, and ensuring patients are prepared for their upcoming visits and procedures.

Responsibilities

• Answer and return incoming new patient calls in a professional and friendly manner

• Manage multiple incoming calls while maintaining a positive patient experience

• Enter and process new patient referrals

• Send new patient welcome emails and required intake paperwork

• Collect and verify patient insurance information prior to scheduled appointments

• Monitor and triage calls from work queues

• Provide patients with instructions to help them prepare for appointments, examinations, and procedures

• Confirm patient appointments and communicate important appointment details

• Resolve scheduling conflicts and make necessary appointment adjustments

• Maintain accurate patient scheduling and documentation records

Qualifications

• Experience scheduling patient appointments in a healthcare setting

• Strong multitasking and organizational skills

• Excellent communication and customer service skills

• Ability to manage a high volume of calls and work effectively from multiple queues

• Experience tracking patient information and maintaining accurate records

• Strong time management skills and attention to detail

• Comfortable working in a fast-paced medical office environment

Job Type & Location

This is a Contract position based out of Newark, CA.

Pay and Benefits

The pay range for this position is $35.00 - $35.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Newark, CA.

Application Deadline

This position is anticipated to close on Nov 3, 2026.

Workplace Type

This is a fully onsite position in Newark,CA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.