Practice Assistant

TEKsystem; Chelsea (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Time Off / PTO

Job summary

TEKsystems in Chelsea, MA is seeking an Administrative Assistant to provide front-desk and administrative support in a busy cancer center. You will be one of the first contacts for patients, families, visitors, and staff, delivering a compassionate and organized experience.

The role involves scheduling, patient check-in, handling payments, and coordination with providers. The position is onsite, contract-based, with a pay range of $18.00–$22.00 per hour and benefits where eligible.

Qualifications

• 1+ year with EPIC experience.
• Experience answering and routing telephone calls.
• Experience checking patients in for appointments.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle confidential patient information.

Responsibilities

• Welcome patients and visitors and assist with check-in, registration, and appointment scheduling.
• Answer and route incoming phone calls with professional customer service.
• Verify and update patient demographic and financial information.
• Collect and process co-payments according to procedures.
• Schedule, reschedule, and cancel appointments to accommodate needs.
• Obtain and enter referrals and assist with follow-up appointments.
• Monitor patient flow and address scheduling or timing issues.
• Serve as a liaison between patients, providers, clinical staff, and other departments.
• Provide patients with educational materials and assist with visit documentation and medical record preparation.
• Support additional front-desk and administrative responsibilities as needed.

Skills

Customer service

Phone handling

Scheduling

Communication

Tools

EPIC

Job description

TEKsystems

Chelsea, MA 02150

We are seeking a compassionate and organized Administrative Assistant to provide front-desk and administrative support within a busy cancer center. In this highly patient-facing role, you will serve as one of the first points of contact for patients, families, visitors, providers, and clinical staff.

This is a great opportunity for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and takes pride in providing a positive and

professional patient experience.

What Youll Do

• Welcome patients and visitors and assist with check-in, registration, and appointment scheduling
• Answer and route incoming phone calls while providing helpful and professional customer service
• Verify and update patient demographic and financial information
• Collect and process co-payments according to established procedures
• Schedule, reschedule, and cancel appointments while working to accommodate patient and provider needs
• Obtain and enter referrals and assist with necessary follow-up appointments
• Monitor patient flow throughout the practice and proactively address scheduling or timing issues
• Serve as a liaison between patients, providers, clinical staff, and other departments
• Provide patients with relevant educational materials and assist with visit documentation and medical record preparation
• Support additional front-desk and administrative responsibilities as needed

What Were Looking For

• 1+ year with previous experience using EPIC
• Experience answering and routing telephone calls
• Experience checking patients in for appointments
• Excellent customer service and interpersonal skills
• Strong verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to appropriately handle confidential patient information
• Ability to balance multiple responsibilities in a busy patient-care setting
• Professional, patient, and composed approach when assisting patients and families

Job Type & Location

This is a Contract position based out of Chelsea, MA.

Pay and Benefits

The pay range for this position is $18.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Chelsea,MA.

Application Deadline

This position is anticipated to close on Oct 22, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.