Patient Service Specialist

TEKsystems; Medford Township (NJ); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical, dental & vision

401(k) Retirement Plan

Time Off (PTO/Sick Leave)

Zusammenfassung

TEKsystems is seeking an experienced Patient Service Representative to support front-desk operations, scheduling, insurance verification, and authorizations. The role focuses on accurate patient check-in, payment processing, and clear communication with payers and care teams.

The position is contract to hire, onsite in Medford, NJ, paying $20 per hour, with benefits and opportunities to grow within TEKsystems’ health services portfolio.

Qualifikationen

• Previous experience in a medical or healthcare setting required.
• Experience with health insurance processes required.
• Knowledge of insurance verification, eligibility, payers, and prior authorizations.
• Strong patient/customer service and communication skills.
• Comfortable navigating multiple computer systems and patient scheduling software.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Minimum typing speed of 40 WPM.
• Basic knowledge of bookkeeping, accounts receivable, payment processing, and math.
• Comfortable using standard office equipment, including copiers, scanners, and fax machines.
• Workers' compensation claims experience is a plus.

Aufgaben

• Greet, register, and check in patients while providing information regarding appointments.
• Schedule and coordinate patient appointments both in person and over the phone.
• Verify insurance eligibility and benefits and determine coverage for services.
• Obtain and track prior authorizations and payer approvals as needed.
• Explain insurance coverage and patient financial responsibility, including co-pays.
• Collect and process patient payments following reconciliation procedures.
• Prepare patient intake paperwork prior to appointments.
• Communicate with insurance carriers, attorney offices, translation companies, leadership, and business development teams.
• Help resolve scheduling, insurance, authorization, and patient service issues.
• Maintain accurate patient information and documentation.
• Support quality assurance and maintain a professional, clean, and safe environment.

Kenntnisse

Healthcare experience

Insurance verification

Customer service

Communication skills

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Jobbeschreibung

Position Overview

Seeking an experienced Patient Service Representative to support front-desk operations, patient scheduling, insurance verification, and authorization processes. The ideal candidate will have medical/healthcare experience along with hands-on insurance experience, including familiarity with payers, eligibility, authorizations, and patient financial responsibility.

Responsibilities

• Greet, register, and check in patients while providing information regarding appointments and what to expect during their visit.
• Schedule and coordinate patient appointments both in person and over the phone.
• Verify insurance eligibility and benefits and determine coverage for scheduled services.
• Obtain and track prior authorizations and payer approvals as needed.
• Explain insurance coverage and patient financial responsibility, including co-pays and other amounts due at the time of service.
• Collect and accurately process patient payments while following established reconciliation procedures.
• Prepare patient intake paperwork prior to appointments to support an efficient check-in process.
• Communicate regularly with insurance carriers, attorney offices, translation companies, operational leadership, and business development teams.
• Help resolve scheduling, insurance, authorization, and patient service issues.
• Maintain accurate patient information and documentation.
• Support quality assurance standards and maintain a professional, clean, and safe patient environment.

Required Qualifications:

• Previous experience in a medical or healthcare setting required.
• Previous experience working with health insurance processes required.
• Knowledge of insurance verification, eligibility, payers, and prior authorizations.
• Strong patient/customer service and communication skills.
• Comfortable navigating multiple computer systems and patient scheduling software.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Minimum typing speed of 40 WPM.
• Basic knowledge of bookkeeping, accounts receivable, payment processing, and math.
• Comfortable using standard office equipment, including copiers, scanners, and fax machines.
• Workers' compensation claims experience is a plus.

Job Type & Location

This is a Contract to Hire position based out of Medford, NJ.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Medford, NJ.

Application Deadline

This position is anticipated to close on Nov 2, 2026.

Workplace Type

This is a fully onsite position in Medford,NJ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.