Patient Accts Representative

Southcoast Health; Fairhaven (MA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Culture of well-being

Competitive pay & benefits

Earned Time Off package

Employee Wellbeing Program

403B Retirement Plan with companymatch

Tuition assistance / Federal Loan Forg

Leadership training opportunities

Job summary

Southcoast Health in Massachusetts is hiring a Patient Accounts Representative to manage billing and collections for patient accounts using Epic and related software. The role supports insurers, employers, patients, and hospital departments to resolve outstanding balances.

This position requires at least a high school diploma with additional billing training, 3+ years in office/billing, and knowledge of CPT/HCPCS/ICD coding; vaccination as required or exemption upon hire.

Qualifications

• Education equal to the completion of four years of high school plus additional specialized courses or training.
• Third party medical billing experience with knowledge of CPT/HCPCS/ICD coding is strongly preferred.
• Working knowledge of Excel and Word preferred.
• Minimum of three (3) years of office experience or billing certification from an accredited school is preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
• Compensation: Pay rate will be determined based on level of experience.

Responsibilities

• Under the supervision of the Manager, Patient Accounts Third Party and Team Leader, the Patient Accounts Representative is responsible for the appropriate billing and collections of receivables for Southcoast Hospitals Group.
• Utilizing various software, including Epic, to process patient accounts.
• Review and analyze billing and denial information.
• Contact insurers, employers, patients and other hospital departments to resolve outstanding accounts.

Skills

Medical billing experience

Excel

Word

Office experience

Education

High school diploma or equivalent

Tools

Epic Electronic Medical Records

Job description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southwestern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Patient Accts Representative

Hours: 40hrs

Shift:Day shift; 7:00am - 3:30pm

Location: Southcoast Business Center - Fairhaven; Ma; Will follow a hybrid schedule

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Under the supervision of the Manager, Patient Accounts Third Party and Team Leader, the Patient Accounts Representative is responsible for the appropriate billing and collections of receivables for Southcoast Hospitals Group. Utilizing various software, including Epic, to process patient accounts. Review and analyze billing and denial information. Contact insurers, employers, patients and other hospital departments to resolve outstanding accounts.

• Education equal to the completion of four years of high school plus additional specialized courses or training.
• Third party medical billing experience with knowledge of CPT/HCPCS/ICD coding is strongly preferred.
• Working knowledge of Excel and Word preferred.
• Minimum of three (3) years of office experience or billing certification from an accredited school is preferred.

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

• Compensation: Pay rate will be determined based on level of experience.