Patient Access Representative

Southcoast Health System, Inc.; New Bedford (MA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Well-being culture

Competitive pay

Earned Time Off

Employee wellbeing

403B with match

Tuition assistance

Leadership training

Job summary

Southcoast Health System, Inc. invites you to join as a Patient Access Representative at St. Luke's Hospital in New Bedford, MA. You will check-in and check-out patients, schedule visits, answer calls, and provide friendly, efficient service.

This position offers a 40-hour work week, day shifts, competitive pay, a generous earned time off package, and benefits including a 403B plan with company match, tuition assistance, and career growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Good computer and typing skills required.
• Excellent customer service and interpersonal skills required.
• Good organizational skills and ability to work in a fast-paced environment.
• One year of medical office experience or graduation from a medical secretary program preferred.
• Must be fully vaccinated against influenza and COVID-19 or have an approved exemption.

Responsibilities

• Check-in and check-out patients at assigned practice(s).
• Schedule patient visits, tests and procedures.
• Greet patients, answer and direct calls.
• Perform clerical and administrative functions as needed.
• May cover different offices as directed.

Skills

Good computer skills

Typing skills

Customer service

Interpersonal skills

Fast-paced work

Education

High school diploma or equivalent

Job description

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeast Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Patient Access Representative

Hours: 40hrs

Shift: Day shift, 8:00am - 4:30pm/8:30am- 5:00pm

Location: St. Luke's Hospital - New Bedford, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Position reports to the Practice Manager/Administrator or designee. Check-in and check-out patients at assigned practice(s). Perform various operational support functions including scheduling patient visits, tests and surgical procedures. Greet patients, answer and direct telephone calls. Perform various clerical and administrative functions. May cover different offices as needed or directed.

Qualifications

• Equal to the completion of 4 years of high school is required.

• Good computer and typing skills are required.

• Excellent customer service and interpersonal skills are required.

• Good organizational skills and ability to work in a fast paced environment is required.

• One year of medical office practice experience or graduation from a medical secretary program or the equivalent is preferred.

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $17.86 - USD $28.76 /Hr.