Patient Accts Representative

Southcoast Health System, Inc.; Fairhaven (MA); Hybrid; USD 23,722 - 39,344; Full time

Benefits offered by this job

Generous Earned Time Off Package

403B Retirement Plan with company match

Tuition assistance

Employee Well‑Being Program

Professional growth opportunities

Job summary

Southcoast Health System, Inc. is seeking a Patient Accounts Representative to manage billing and collections for the Southcoast Hospitals Group. The role involves using Epic software and interacting with insurers and patients to resolve account issues.

Qualified candidates should have third-party medical billing experience and familiarity with coding. The position offers a competitive pay range based on experience and a hybrid work schedule, promoting a culture of well-being and diverse benefits.

Qualifications

• High school diploma plus specialized courses or training.
• Experience in medical billing preferred, especially with coding knowledge.
• Minimum of three years of office experience or related certification preferred.

Responsibilities

• Responsible for billing and collections of receivables for Southcoast Hospitals Group.
• Utilize software, including Epic, to process patient accounts.
• Contact insurers, employers, and patients to resolve outstanding accounts.

Skills

CPT/HCPCS/ICD coding knowledge

Third party medical billing experience

Working knowledge of Excel

Working knowledge of Word

Education

Completion of four years of high school

Billing certification from an accredited school

Tools

Epic software

Job description

Patient Accounts Representative

Hours: 40hrs

Shift: Day shift; 7:00am - 3:30pm

Location: Southcoast Business Center – Fairhaven, MA; Will follow a hybrid schedule

Responsibilities

Under the supervision of the Manager, Patient Accounts Third Party and Team Leader, the Patient Accounts Representative is responsible for the appropriate billing and collections of receivables for Southcoast Hospitals Group. Utilizing various software, including Epic, to process patient accounts. Review and analyze billing and denial information. Contact insurers, employers, patients and other hospital departments to resolve outstanding accounts.

Qualifications

• Education equal to the completion of four years of high school plus additional specialized courses or training.
• Third party medical billing experience with knowledge of CPT/HCPCS/ICD coding is strongly preferred.
• Working knowledge of Excel and Word preferred.
• Minimum of three (3) years of office experience or billing certification from an accredited school is preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or be exempt for medical or personal reasons by signing a statement certifying exemption once hired.

Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $17.22 - USD $28.56 /Hr.

Benefits

• A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve.
• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off Package**.
• Employee Well‑Being Program.
• 403B Retirement Plan with company match.
• Tuition assistance / Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.