Patient Accounts Specialist II - Billing & Front Desk

University of Alabama at Birmingham; University (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

The University of Alabama at Birmingham is seeking a Patient Accounts Representative II to join the Health Info & Business Systems team. This front desk role supports patient registration, appointment scheduling, insurance verification, and payment collection while delivering exceptional service to patients, providers, and staff.

Ideal candidates bring strong communication, organization, and problem-solving skills to manage high-volume patient flow and contribute to accurate revenue cycle

Qualifications

• High School diploma or GED and three (3) years of related experience required

Responsibilities

• Registers patients and schedules appointments.
• Verifies insurance eligibility and benefits.
• Collects payments and processes monthly statements.
• Counsels patients and handles inquiries with strong customer service.
• Resolves insurance denials and coordinates with providers.
• Prepares and submits reports on revenue cycle activities.

Skills

Patient Registration

Insurance Verification

Eligibility Review

Appointment Scheduling

High-Volume Patient Flow Management

Revenue Cycle Knowledge

Payment Collection

Account Resolution

EHR

Data Entry

Microsoft Office Proficiency

Education

High School diploma or GED and 3 years of related experience

Tools

EHR

Data Entry

Microsoft Office

Job description

The University of Alabama at Birmingham is seeking a Patient Accounts Representative II to join the Health Info & Business Systems team. This front desk role supports patient registration, appointment scheduling, insurance verification, and payment collection while delivering exceptional service to patients, providers, and staff.

Ideal candidates bring strong communication, organization, and problem-solving skills to manage high-volume patient flow and contribute to accurate revenue cycle