Patient Accounts & Benefits Specialist

UAB Medicine; Birmingham (AL); Sur place; USD 31 000 - 49 000; Plein temps

Résumé du poste

UAB Medicine in Birmingham, AL is seeking a patient financial services professional to process patient and third-party payor payments under moderate supervision. You will prepare and submit vendor payments and patient refund requisitions, and work closely with colleagues to reconcile account issues.

This role emphasizes strong communication, attention to detail, and the ability to deliver premier customer service while guiding patients through financial assistance programs.

Qualifications

• High School diploma or GED and one year of related experience required.
• Experience in processing patient and third party payor payments preferred.

Responsabilités

• Process patient and third party payor payments under moderate supervision.
• Prepare and submit vendor payments and patient refund requisitions.
• Work closely with Patient Financial Services to reconcile patient and third party payor account issues.
• Maintain accurate records and reconcile payments.
• Provide excellent customer service to patients.
• Assist patients with enrollment and utilization of financial assistance programs.
• Support multi-clinic infusion patients as needed.

Connaissances

Excellent communication

Team collaboration

Time management

Premier customer service

Attention to detail

Critical thinking

Formation

High School Diploma or GED

Description du poste

UAB Medicine in Birmingham, AL is seeking a patient financial services professional to process patient and third-party payor payments under moderate supervision. You will prepare and submit vendor payments and patient refund requisitions, and work closely with colleagues to reconcile account issues.

This role emphasizes strong communication, attention to detail, and the ability to deliver premier customer service while guiding patients through financial assistance programs.