Patient Accounts Specialist – Clinic Front Desk

Midwestern University; Downers Grove (IL); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Life insurance

Short/long-term disability

Flexible spending accounts

Paid holidays and vacation

403(b) retirement plan

Tuition reimbursement

Job summary

Midwestern University in Downers Grove, IL, is hiring a Patient Account Representative for the IL-Clinic Finance team. The role is full-time, on-site, with a rate of $23.31 USD per hour, reporting to the Manager of Patient Accounts.

The position involves greeting patients, registering and scheduling, collecting balances, explaining policies, and coordinating multiple appointments while maintaining compassionate service and compliance with healthcare regulations.

Qualifications

• High school diploma or GED; minimum 2 years in healthcare setting.
• Experience in a team environment with strong customer service and professional demeanor.
• Ability to maintain accuracy in data entry and patient information.

Responsibilities

• Greet patients and direct visitors.
• Perform registration/check-in and data entry.
• Explain financial policies and collect balances.
• Enter payments and reconcile cash daily.
• Schedule and coordinate appointments; verify insurance.
• Provide information about payment options and resources.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High School Diploma

Tools

MS Office

Practice management software

Job description

Midwestern University in Downers Grove, IL, is hiring a Patient Account Representative for the IL-Clinic Finance team. The role is full-time, on-site, with a rate of $23.31 USD per hour, reporting to the Manager of Patient Accounts.

The position involves greeting patients, registering and scheduling, collecting balances, explaining policies, and coordinating multiple appointments while maintaining compassionate service and compliance with healthcare regulations.