Patient Accounts Specialist – Billing & Collections

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Retirement plans

Job summary

Mercy Memorial Health Center is seeking a Customer Service Specialist to manage patient accounts including billing and collections. The role emphasizes accuracy, confidentiality, and adherence to hospital policies.

Strong communication and data entry skills are essential for success in this patient-facing position. The ideal candidate will have high school education with preferred college exposure and prior business office experience.

Qualifications

• Education: High school degree plus specific skills.
• Good oral and written communication skills.
• Must be able to use CRT, typewriter and 10-key.
• Previous business office experience preferred.
• Prefer some college education.

Responsibilities

• Process patient accounts, billing, collection and related accounting functions.
• Maintain confidentiality and handle sensitive information.
• Follow department and Mercy policies and procedures.
• No supervisory responsibilities.

Skills

Oral communication

Written communication

Investigative skills

Telephone techniques

Customer service

Education

High School Diploma or equivalent

Some college preferred

Tools

CRT

Typewriter

10-key keypad

Job description

Mercy Memorial Health Center is seeking a Customer Service Specialist to manage patient accounts including billing and collections. The role emphasizes accuracy, confidentiality, and adherence to hospital policies.

Strong communication and data entry skills are essential for success in this patient-facing position. The ideal candidate will have high school education with preferred college exposure and prior business office experience.