Patient Access & Pre-Service Coordinator

Mercy Medical Center; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

Mercy Medical Center is seeking a Billing/Accounts Receivable professional to support patient services by verifying benefits, obtaining pre-certifications, and communicating patient liability after pre-service processing.

The role collaborates with clinical staff and the on-site revenue cycle team to maximize reimbursement, develop reporting, and ensure compliant, patient-centered service delivery.

Qualifications

• One-year related experience in hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking and/or customer service.

Responsibilities

• Prepares, validates and completes all steps necessary to clear new cases for pre-scheduled services.
• Interacts with insurance companies to verify benefits and obtain authorizations.
• Gathers information to verify benefits and eligibility using the Epic system.
• Communicates patient liability after ensuring pre-service processing.
• Supports revenue cycle management and develops reports for monthly review.

Skills

Accounts receivable

Billing

Communication

HIPAA compliance

Education

High School Diploma or equivalent

Tools

Epic

Job description

Mercy Medical Center is seeking a Billing/Accounts Receivable professional to support patient services by verifying benefits, obtaining pre-certifications, and communicating patient liability after pre-service processing.

The role collaborates with clinical staff and the on-site revenue cycle team to maximize reimbursement, develop reporting, and ensure compliant, patient-centered service delivery.