Patient Accounts Collector & Collections Specialist

Universal Health Services; Torrance (CA); Vor Ort; USD 45.000 - 75.000; Vollzeit

Zusammenfassung

Del Amo Hospital Inc. is seeking a Patient Accounts Representative- Collector to manage electronic and manual billings, follow up with payers and patients on outstanding balances, and prepare daily cash receipts.

The role requires experience with insurance billings and hospital collections, and strong communication skills for seeking timely resolutions. Responsibilities include implementing collection measures, timely follow‑ups within 120 days after discharge, and processing refunds with proper

Qualifikationen

• Education: High School Graduate or Equivalent required.
• Experience: Experience with insurance billings; two years of insurance collections in a hospital setting required.

Aufgaben

• Submittal of electronic and manual billings, account statements, and follow-up with third‑party payers and patients for outstanding balances.
• Prepare daily cash receipts and maintain insurance logs.
• Submit insurance billings to primary and secondary payers and transmit billings to third‑party payers as requested (manually or electronically).
• Assist in contacting third‑party payers at a 30‑day interval after billing to ensure bills have been received and are being processed.
• Implement collection measures for uncollected accounts and follow up to resolve within 120 days after discharge.
• Process patient refunds accurately and document refund adjustments.

Kenntnisse

Telephone skills

Insurance terms

Medical terminology

Hospital services knowledge

Independent judgment

Stress management

Reading/comprehension

Written/verbal communication

Collaboration

Adaptability

California driver’s license

Ausbildung

High School Graduate or Equivalent

Jobbeschreibung

Del Amo Hospital Inc. is seeking a Patient Accounts Representative- Collector to manage electronic and manual billings, follow up with payers and patients on outstanding balances, and prepare daily cash receipts.

The role requires experience with insurance billings and hospital collections, and strong communication skills for seeking timely resolutions. Responsibilities include implementing collection measures, timely follow‑ups within 120 days after discharge, and processing refunds with proper