Patient Billing & Collections Specialist

Paycom - ATS; Duncan (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

DRH is seeking a detail-oriented medical billing and collections specialist to manage patient payments, plan setups, and payer follow-ups. You will work with insurance denials, posting payments, and resolving account inquiries while ensuring adherence to revenue cycle procedures.

The role requires basic billing knowledge, strong communication, and the ability to collaborate with patients and payers to secure timely reimbursements.

Qualifications

• Fluent English communication for patient and payer interactions.
• Understanding of medical billing and collection concepts.
• Ability to interpret and apply healthcare policies.

Responsibilities

• Accurately posts payments and creates payment plans for outstanding balances.
• Reviews balances and communicates with patients and payers.
• Assists patients with account questions and concern resolutions.
• Researches and resolves denied claims and posting errors in the system.
• Interprets contracts and Medicare/Medicaid rules for proper reimbursement.
• Performs payments validation and adjusts as required by plans.
• Maintains punctual attendance and safety standards.

Skills

Fluent English

Strong communication

Education

High school diploma or equivalent

Tools

EHR Software

Job description

DRH is seeking a detail-oriented medical billing and collections specialist to manage patient payments, plan setups, and payer follow-ups. You will work with insurance denials, posting payments, and resolving account inquiries while ensuring adherence to revenue cycle procedures.

The role requires basic billing knowledge, strong communication, and the ability to collaborate with patients and payers to secure timely reimbursements.