Patient Billing & Collections Specialist

MedHQ; Irvine (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

MedHQ is seeking a Collector to perform thorough and timely follow-up on patient accounts, ensuring accurate AR reporting and payments from primary, secondary payers, and self-pay patients. The role involves generating daily patient statements and responding to patient inquiries with accuracy and professionalism.

Responsibilities include resolving balances, understanding payer contracts, and collaborating with payers, providers, and patients to maximize reimbursement while maintaining

Qualifications

• High school diploma or equivalent required; healthcare setting preferred.
• One year of work experience in a healthcare setting such as Physician Office, Outpatient, or acute care is preferred.
• Strong communication and computer skills are required to resolve patient accounts.

Responsibilities

• Perform thorough and timely patient account follow up to ensure accurate AR reporting and payments.
• Generate daily patient statements according to facility schedule.
• Resolve balance issues for patients and insurance including denials and adjustments.
• Collaborate with payers and providers to maximize facility reimbursement.
• Maintain confidentiality and professional standards in handling patient information.

Skills

AR follow-up

Patient billing

Communication

Denials handling

Education

High school diploma

Tools

Excel

EHR

Job description

MedHQ is seeking a Collector to perform thorough and timely follow-up on patient accounts, ensuring accurate AR reporting and payments from primary, secondary payers, and self-pay patients. The role involves generating daily patient statements and responding to patient inquiries with accuracy and professionalism.

Responsibilities include resolving balances, understanding payer contracts, and collaborating with payers, providers, and patients to maximize reimbursement while maintaining