Patient Accounts & Collections Specialist

Joint Active Systems, Inc.; Effingham (IL); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

Joint Active Systems, Inc. in Effingham, IL is seeking a Patient Collection Representative to manage patient accounts and collect outstanding balances. You will communicate clearly with patients to explain bills and establish payment plans, coordinating with providers, insurers, and billing teams.

The role emphasizes reducing accounts receivable, ensuring compliant billing processes, and supporting patients in understanding financial responsibilities with empathy and professionalism.

Qualifications

• High school diploma or equivalent.
• Experience in patient collections or medical billing.
• Strong knowledge of medical billing processes and insurance terminology.
• Excellent verbal and written communication skills.
• Proficiency with billing software and Microsoft Office.

Responsabilités

• Contact patients via phone, email, or mail to discuss outstanding balances and payment options.
• Verify patient insurance coverage and update account information accordingly.
• Negotiate payment plans and document all communications and agreements accurately in the billing system.
• Collaborate with internal departments to resolve billing discrepancies and insurance denials.
• Maintain compliance with healthcare regulations and company policies related to patient privacy and collections.

Connaissances

Verbal communication

Written communication

Billing knowledge

Microsoft Office

Formation

High school diploma or equivalent

Associate degree or higher in healthcare administration, business, or related field

Outils

Billing software

Electronic Health Records (EHR) systems

Description du poste

Joint Active Systems, Inc. in Effingham, IL is seeking a Patient Collection Representative to manage patient accounts and collect outstanding balances. You will communicate clearly with patients to explain bills and establish payment plans, coordinating with providers, insurers, and billing teams.

The role emphasizes reducing accounts receivable, ensuring compliant billing processes, and supporting patients in understanding financial responsibilities with empathy and professionalism.