Patient Accounting Supervisor (HS)

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

The Ohio State University Wexner Medical Center seeks a Patient Accounting Supervisor (HS) to oversee the Patient Financial Services Specialist staff and manage daily department operations. Responsibilities include prioritizing work, training, and communicating regulatory updates while monitoring performance and quality.

Located at Ackerman Road Administrative Offices, this regular, full-time role requires leadership to ensure timely resolution of escalated issues with patients and third

Qualifications

• Bachelor's degree or equivalent experience required.
• 3 years of relevant experience required.
• 4-8 years of relevant experience preferred.

Responsibilities

• Oversee Patient Financial Services Specialist staff and manage department workflow.
• Prioritize and schedule daily work, ensuring goals and quality standards are met.
• Provide leadership, training, and communication on changes in procedures and regulations.
• Resolve escalated issues with third parties and patients in a timely, customer-focused manner.

Education

Bachelor's degree or equivalent experience

Job description

Job Title:

Patient Accounting Supervisor (HS)

Department:

Health System Shared Services | Patient Accounting

Job Description

The supervisor is responsible for overseeing Patient Financial Services Specialist staff, whose duties consist of either account receivable billing/recovery from third party payment sources or patient customer service call center operations. Supervisor manages department workflow, monitors the amount and quality of work being performed, and distributes work accordingly. Prioritizes and schedules daily work and provides leadership in department operations. Ensures team members receive appropriate training, communicates procedural and regulatory changes, performs financial analysis of accounts to ensure goals and priorities are being met, supports management as required, and documents employee performance and progress. Responsible for addressing and resolving escalated issues with third parties and patients in a timely and customer focused manner.

Position located at Ackerman Road Administrative Offices.

Minimum Required Qualifications

Bachelor's degree or equivalent experience. 3 years of relevant experience required. 4-8 years of relevant experience preferred.

Additional Information

Location: Ackerman Rd, 660 (0242)

Position Type: Regular

Scheduled Hours: 40

Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Benefits and Opportunities

Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.

Equal Opportunity Statement

The university is an equal opportunity employer, including veterans and disability.