Supervisor, Payer Relations

The Ohio State University; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Retirement plan options

Health insurance (dental, vision, and

Job summary

The Ohio State University is seeking a Supervisor, Payer Relations within Health System Shared Services | Financial Administration. You will oversee staff, manage payer-facing projects, and guide payer strategy execution in collaboration with the Chief Managed Care Officer.

The role requires strong leadership, deep payer operations knowledge, and the ability to report outcomes to senior management. This position offers comprehensive benefits and opportunities to influence reimbursement workflows

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or Healthcare.
• 6 years of relevant experience required.
• 8-12 years of relevant experience preferred.
• 3+ years in payer relations, managed care, revenue cycle, or healthcare operations.
• Prior supervisory or team leadership experience preferred.
• Strong understanding of managed care payers (commercial and governmental) and reimbursement structures.
• Must be able to plan, manage and establish expertise in all areas covered by the above responsibilities.
• Must have developed delegation skills and be able to present oral and written reports to all management levels.
• Medical claims experience, preferably with EPIC.

Responsibilities

• Managing staff and individual payer-facing projects simultaneously.
• Leading escalated payer discussions and executive-level issue resolution.
• Monitoring payer performance, policy changes, and operational impacts.
• Supporting contract interpretation and alignment with operational workflows.
• Driving process improvement across revenue cycle and operational departments.

Skills

Staff leadership

Payer relations

Communication

Relationship building

Strategic planning

Education

Bachelor's Degree in Business Administration, Marketing, or Healthcare

Tools

EPIC

Job description

Job Title

Supervisor, Payer Relations

Department

Health System Shared Services | Financial Administration

With guidance from the Chief Managed Care Officer, the Supervisor, Payer Relations is responsible for staff oversight, payer relationship management, and execution of payer strategies. The role requires expertise in payer operations, reimbursement methodologies, and revenue cycle workflows, along with strong leadership and relationship-building capabilities. Core functions include:

• Managing staff and individual payer-facing projects simultaneously.


• Leading escalated payer discussions and executive-level issue resolution.


• Monitoring payer performance, policy changes, and operational impacts.


• Supporting contract interpretation and alignment with operational workflows.


• Driving process improvement across revenue cycle and operational departments.

Minimum Requirements:

• Bachelor's Degree in Business Administration, Marketing, or Healthcare.


• 6 years of relevant experience required.


• 8-12 years of relevant experience preferred.


• 3 or more years of experience specifically in payer relations, managed care, revenue cycle, or healthcare operations.


• Prior supervisory or team leadership experience preferred.


• Strong understanding of managed care payers (commercial and governmental) and reimbursement structures.


• Must be able to plan, manage and establish expertise in all areas covered by the above responsibilities.


• Must have developed delegation skills and be able to present oral and written reports to all management levels.


• Medical claims experience, preferably with EPIC.

Our Comprehensive Employee Benefits Include:

• An array of retirement plan options, each with a generous employer contribution.


• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.


• Paid vacation and sick leave, including short and long-term disability and paid parental leave.


• Get the most out of the Public Service Loan Forgiveness program.


• And much more!

Additional Information:

• Location: Ackerman Rd, 700 (0921)


• Position Type: Regular


• Scheduled Hours: 40


• Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you. Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.


• Paid time off, including sick and vacation time and 11 holidays.


• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you. Review the Frequently Asked Questions for details on using Workday and submitting your application.