Patient Account Representative Professional - Requisition #937400

Infor; Marshall (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Infor in Marshall, MI is seeking a Patient Account Representative responsible for daily billing of claims to third party payers, follow-up, and monitoring claim status to ensure timely processing and payment.

The role requires knowledge of third-party billing, ICD-10/CPT coding, and strong communication skills. Office-based, standard working conditions in a healthcare setting are expected.

Qualifications

• Must be 18 years of age.
• Six (6) months previous insurance billing experience.
• Knowledge of third-party billing and claims processing, medical terminology, ICD-10 and CPT coding; healthcare setting preferred.
• Excellent verbal communication, interpersonal, and critical thinking skills; ability to adapt to frequent change.

Responsibilities

• Process daily billing and review bills for correctness prior to submission.
• Maintain a clear, concise, and complete history on each account per procedure.
• Review denials, mail, returns, rejections, appeals, refunds and requests for information per policy.
• Perform daily follow-up on accounts and work them per established procedure.

Skills

Third-party billing knowledge

Claims processing

Medical terminology

Verbal communication

Interpersonal skills

Critical thinking

Adaptability to change

Keyboarding

Job description

Job Summary: The Patient Account Representative is responsible for the daily billing of claims to third party payers, follow-up, and “status” of claims to ensure timely and appropriate processing and payment.

Essential Functions:

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.


• Processes billing daily, reviewing bills for correctness and completeness prior to submission.


• Maintains a clear, concise, and complete history on each account according to established procedure.


• Reviews and works denials, mail, returns, rejections, appeals, refunds and requests for additional information as per policy in a timely and accurate manner.


• Understands and performs follow-up processes for accounts on a daily basis and works accounts according to established procedure.

Minimum Qualifications : 18 years of age . Six (6) months previous insurance billing experience.

Knowledge, Skills & Abilities : Knowledge of third-party billing and claims processing, knowledge of medical terminology, computer experience, and computer skills, including keyboarding. Knowledge of ICD-10, CPT Coding and previous experience in a health care setting preferred. Need excellent verbal communication, interpersonal, and critical thinking skills, and the ability to adapt to frequent change.

Working Conditions: Work is generally performed within an office environment, with standard office equipment available.

Physical Requirements : Constantly sit, see/visual acuity. Frequently handle/grasp/feel, talk/hear. Occasionally lift/carry 1 to 25 lbs.

Marshall, 200 N. Madison, Marshall, MI 49068