Patient Account Representative Professional - Requisition #408197

Infor; Marshall (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Infor is seeking a Patient Account Representative in Marshall, MI to handle daily billing of claims to third-party payers. The role requires attention to detail in reviewing bills, maintaining account histories, and timely follow-up on denials and information requests.

The ideal candidate has experience in insurance billing, strong communication skills, and the ability to adapt to changing procedures within a healthcare setting.

Qualifications

• 18 years of age.
• Six months of insurance billing experience.

Responsibilities

• Process daily billing, review bills for accuracy before submission.
• Maintain a complete history on each account according to procedure.
• Review and work denials, returns, rejections, appeals and information requests.
• Follow up on accounts daily per established procedures.

Skills

Third-party billing

Medical terminology

Verbal communication

Interpersonal skills

Critical thinking

Job description

Job Summary

The Patient Account Representative is responsible for the daily billing of claims to third party payers, follow-up, and “status” of claims to ensure timely and appropriate processing and payment.

Essential Functions

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Processes billing daily, reviewing bills for correctness and completeness prior to submission.
• Maintains a clear, concise, and complete history on each account according to established procedure.
• Reviews and works denials, mail, returns, rejections, appeals, refunds and requests for additional information as per policy in a timely and accurate manner.
• Understands and performs follow-up processes for accounts on a daily basis and works accounts according to established procedure.

Minimum Qualifications

18 years of age. Six (6) months previous insurance billing experience.

Knowledge, Skills & Abilities

Knowledge of third-party billing and claims processing, knowledge of medical terminology, computer experience, and computer skills, including keyboarding. Knowledge of ICD-10, CPT Coding and previous experience in a health care setting preferred. Need excellent verbal communication, interpersonal, and critical thinking skills, and the ability to adapt to frequent change.

Working Conditions

Work is generally performed within an office environment, with standard office equipment available.

Physical Requirements

Constantly sit, see/visual acuity. Frequently handle/grasp/feel, talk/hear. Occasionally lift/carry 1 to 25 lbs.

Marshall, 200 N. Madison, Marshall, MI 49068