PATIENT ACCOUNT REP - BILLING OFFICE

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 28,000 - 42,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro seeks a patient account representative to manage timely collection of claims, code and enter charges, post payments, and update patient accounts.

The role requires a high school diploma, at least one year of billing experience, strong data entry skills, and the ability to communicate effectively with patients, payers, and staff under deadlines.

Qualifications

• High school diploma required.
• Minimum of one year of healthcare billing experience preferred.
• If no experience, business training will be considered.
• Ability to enter data accurately and communicate with patients.

Responsibilities

• Accurately and timely collect claims to third party payers and patients.
• Code and enter charges; post payments.
• Arrange payment plans and provide cost estimates.
• Update patient accounts and respond to inquiries from payers and patients.

Skills

Data entry

Patient communication

Deadline awareness

Healthcare billing

Education

High school diploma

Business training considered

Tools

Billing software

Job description

High school graduate is required. Minimum of one year of billing experience in health care setting preferred. If previous experience is not available an applicant with business training will be considered.

Experience

Previous healthcare billing and follow-up experience preferred. Minimum of one year of computer data entry experience required. Able to work under deadline pressure. Demonstrate knowledge of appropriate skills for communicating with all ages, especially the geriatric population.

Physical

Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal & soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.

JOB SUMMARY

The patient account representative is responsible for accurate and timely collection of claims to third party payers and patients, codes and enters charges, post payments, arranges payment plans, provides cost estimates and updating patient accounts. This position requires timely response to inquiries from both the payer and the patient. This position has high contact with patients, employees, physicians and other members of the community. Occasional stress related to workload and deadline time frames. Attendance is an essential function of this job.