PATIENT ACCOUNT REP - BUSINESS OFFICE

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 36,000 - 52,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro, AR seeks a patient representative to prepare claims for third party payers accurately and promptly.

The role responds to inquiries from payers and patients and manages an alphabetic section of a designated payer classification, keeping accounts current per hospital procedures. You will work in a hospital business office setting with frequent interactions among patients, employees, physicians, and community members, emphasizing attention to detail and timely

Qualifications

• High School diploma or equivalent required.
• Six months hospital insurance billing or one year processing claims at carrier level preferred.

Responsibilities

• The patient representative is responsible for accurate and timely preparation of claims to third party payers.
• Respond to inquiries from both payers and patients.
• Maintain an alphabetic section of a designated payer classification and keep accounts current per hospital procedures.

Education

High School diploma or equivalent

Job description

Experience

• High School diploma or equivalent required. Previous hospital or medical billing experience preferred. Business training will be considered.
• A demonstrated knowledge of third party billing and reimbursement. Six months experience in hospital insurance billing or one year processing claims at the carrier level or processing claims in a similar medical facility or physician’s office is preferred. Keyboard, 10 key and other office equipment skills are necessary.

Physical

• Normal hospital business office environment. Extremely close eye work with use of computer up to 8 hours a day. Hearing within normal range. Continuous sitting approximately 90% of the work day. Operates calculator, computer, copier and general office equipment. Occasional walking, bending, carrying and lifting up to 10 pounds.

JOB SUMMARY

The patient representative is responsible for accurate and timely preparation of claims to third party payers. This position requires timely response to inquiries from both the payer and the patient. The patient representative is responsible for an alphabetic section of a designated payer classification and is expected to keep the accounts within that section current and processed according to hospital and departmental procedure. This position has high contact with patients employees, physicians, and other members of the community