PATIENT ACCOUNT REP - BUSINESS OFFICE

Recruiting.com LLC; Jonesboro (AR); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Recruiting.com LLC is seeking a patient representative to ensure accurate and timely submission of medical claims to third party payers. The role involves handling inquiries from payers and patients and managing a specific payer classification with regular updates.

The position requires basic office skills, familiarity with hospital billing processes, and attention to detail to keep accounts current and compliant with departmental procedures.

Qualifications

• High School diploma or equivalent required.
• Previous hospital or medical billing experience preferred.
• Business training will be considered.

Responsibilities

• Prepare claims to third party payers accurately and timely.
• Respond to inquiries from payers and patients promptly.
• Maintain accounts within designated payer classifications according to procedures.

Skills

Medical billing

Customer service

Attention to detail

Education

High School diploma

Business training

Tools

Billing software

Job description

JOB REQUIREMENTS

High School diploma or equivalent required. Previous hospital or medical billing experience preferred. Business training will be considered.

Education

High School diploma or equivalent required. Previous hospital or medical billing experience preferred. Business training will be considered.

Experience

A demonstrated knowledge of third party billing and reimbursement. Six months experience in hospital insurance billing or one year processing claims at the carrier level or processing claims in a similar medical facility or physician’s office is preferred. Keyboard, 10 key and other office equipment skills are necessary.

Physical

Normal hospital business office environment. Extremely close eye work with use of computer up to 8 hours a day. Hearing within normal range. Continuous sitting approximately 90% of the work day. Operates calculator, computer, copier and general office equipment. Occasional walking, bending, carrying and lifting up to 10 pounds.

JOB SUMMARY

The patient representative is responsible for accurate and timely preparation of claims to third party payers. This position requires timely response to inquiries from both the payer and the patient. The patient representative is responsible for an alphabetic section of a designated payer classification and is expected to keep the accounts within that section current and processed according to hospital and departmental procedure. This position has high contact with patients employees, physicians, and other members of the community