PATIENT ACCOUNT REP - BILLING OFFICE

St.-Bernards-Healthcare; Jonesboro (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

St.-Bernards-Healthcare in Jonesboro, AR is seeking a Patient Account Representative to ensure accurate and timely billing. This position focuses on the collection of claims, coding charges, posting payments, and arranging payment plans to support patient accounts.

The role requires a high school diploma with 1 year of healthcare billing experience preferred; ability to work under deadline pressure and communicate effectively with patients and payers is essential.

Qualifications

• High school diploma required; one year billing experience preferred.
• If no experience, business training will be considered.
• Ability to work under deadline pressure and communicate with patients.

Responsibilities

• Accurately and timely collection of claims to third party payers and patients.
• Code and enter charges, post payments, arrange payment plans.
• Provide cost estimates and update patient accounts.
• Respond to inquiries from payers and patients; high contact with staff and community.

Skills

Healthcare billing

Data entry

Patient communication

Education

High school diploma

Tools

Billing software

Job description

Minimum Age Requirement: 18 years of age or older

JOB REQUIREMENTS

Education

High school graduate is required. Minimum of one year of billing experience in health care setting preferred. If previous experience is not available an applicant with business training will be considered.

Experience

Previous healthcare billing and follow-up experience preferred. Minimum of one year of computer data entry experience required. Able to work under deadline pressure. Demonstrate knowledge of appropriate skills for communicating with all ages, especially the geriatric population.

Physical

Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal & soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.

JOB SUMMARY

The patient account representative is responsible for accurate and timely collection of claims to third party payers and patients, codes and enters charges, post payments, arranges payment plans, provides cost estimates and updating patient accounts. This position requires timely response to inquiries from both the payer and the patient. This position has high contact with patients, employees, physicians and other members of the community. Occasional stress related to workload and deadline time frames. Attendance is an essential function of this job.