PATIENT ACCOUNT REP - BUSINESS OFFICE

Saint Bernards Medical Center; Jonesboro (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

Saint Bernards Medical Center in Jonesboro, AR is seeking a Patient Representative to accurately and timely prepare claims for third party payers. This role requires prompt responses to payer and patient inquiries and maintaining an alphabetic section of a payer classification according to hospital procedures.

The position involves high contact with patients, employees, physicians, and community members, with duties that include processing claims and navigating hospital billing workflows.

Qualifications

• A demonstrated knowledge of third party billing and reimbursement.
• Six months experience in hospital insurance billing or one year processing claims at the carrier level or processing claims in a similar medical facility or physician’s office is preferred.
• Keyboard, 10 key and other office equipment skills are necessary.

Responsibilities

• Prepare claims for third party payers accurately and timely.
• Respond to inquiries from payers and patients promptly.
• Maintain accounts within a designated payer classification and keep them current according to hospital procedures.
• Interact with patients, staff, physicians, and other community members on a regular basis.

Skills

Third party billing knowledge

Hospital insurance billing experience

10-key data entry

Education

High School diploma or equivalent

Tools

10-key keypad

Job description

Minimum Age Requirement: 18 years of age or older

JOB REQUIREMENTS

Education

High School diploma or equivalent required. Previous hospital or medical billing experience preferred. Business training will be considered.

Experience

A demonstrated knowledge of third party billing and reimbursement. Six months experience in hospital insurance billing or one year processing claims at the carrier level or processing claims in a similar medical facility or physician’s office is preferred. Keyboard, 10 key and other office equipment skills are necessary.

Physical

Normal hospital business office environment. Extremely close eye work with use of computer up to 8 hours a day. Hearing within normal range. Continuous sitting approximately 90% of the work day. Operates calculator, computer, copier and general office equipment. Occasional walking, bending, carrying and lifting up to 10 pounds.

JOB SUMMARY

The patient representative is responsible for accurate and timely preparation of claims to third party payers. This position requires timely response to inquiries from both the payer and the patient. The patient representative is responsible for an alphabetic section of a designated payer classification and is expected to keep the accounts within that section current and processed according to hospital and departmental procedure. This position has high contact with patients employees, physicians, and other members of the community