Patient Account Associate

Harbor Health Services, Inc.; Northern (KY); Hybrid; USD 26,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

403(b) Savings Plan

Paid time off

Paid holidays

Job summary

Harbor Health Services, Inc. in Mattapan, MA, is seeking a Patient Accounts Associate to join the Billing team. The role involves entering charges, submitting claims, posting payments, and addressing discrepancies with billing charges and denials.

The position requires a high school diploma and about 1 year of medical billing experience, with EPIC/OCHIN proficiency highly desired. On-site work with comprehensive benefits is offered.

Qualifications

• High School diploma or equivalent.
• 1 year of experience in medical billing.
• Working knowledge of billing systems and EPIC/OCHIN EPM.
• Proficient in Word, Excel, Outlook and Teams.

Responsibilities

• Review and apply pending charges in the EPM system.
• Modify charges on patient accounts per coder recommendations.
• Serve as billing liaison for coders.
• Bill claims weekly from the billing system.
• Run reports to ensure timely billing of all claims.
• Post payments and denials weekly.
• Assist with follow-up duties as assigned by Team Leader.
• Run EPIC/EPM reports to ensure timely processing.
• Reconcile end-of-month payer reports.
• Answer questions from patients via phone queue.

Skills

Medical billing

EPIC/OCHIN EPM

Microsoft Office

Team collaboration

Education

High School diploma

Tools

EPIC/OCHIN EPM

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FT 40 HRS Harbor Health Services - Corporate, Mattapan, MA, US

Salary Range: $19.22 To $28.83 Hourly

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton and a Woman, Infants and Children (WIC) Nutrition Program.

Harbor Health is seeking a talentedPatient Account Associate to join our Billing team!

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional paid Holidays annually and much more!

Role:

The Patient Accounts Associate (PAA) duties include entering charges, submitting claims; and, posting payments. Other duties include addressing discrepancies with billing charges, payments and/or denials, and advising their PATL of these discrepancies.

Responsibilities:

• Reviews and applies pending charges from the Electronic Practice Management (EPM) system.
• Reviews/adds/removes charges on patient’s account based on recommendations from the coder.
• Acts as a billing liaison for the coder when questions arise.
• Bills claims weekly from the billing system.
• Runs reports to ensure all claims are being billed and submitted on time.
• Posts payments and denials weekly to ensure there are no billing issues.
• Assists with performing follow-up duties as assigned by Team Leader.
• Runs various reports through EPIC Electronic Practice Management (EPM) System to ensure that all claims processing is done in timely manner.
• Reconciles end of month reports for respective payers.
• Logs into the phone queue daily, and answer questions from patients.

Requirements:

• High School diploma or equivalent.
• One (1) year of experience in medical billing.
• Working knowledge of billing systems, physician billing, EPIC/OCHIN Electronic Practice Management System (EPM) application highly desired.
• Must be computer literate with basic level proficiency in Microsoft Office applications: Word, Excel and Outlook and Teams.
• Ability to work independently and as part of a team.
• Three (3) or more months of patient billing or patient registration experience with EPIC/OCHIN software may be substituted for one (1) year of medical billing experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement.

When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.